As a Keys Lifestyle Concierge member, you will have access to all our concierge services including the assistance of your own lifestyle manager. Our team of experts is dedicated to selecting the best offers for all our members, and ensuring that all your needs are met. Whatever you need us to do for you, whether it’s organising the perfect holiday, sourcing the best wines, or making your big days as special as they deserve to be, our personal concierge team is on hand to make it happen. No request is too big, or too small, for our lifestyle managers to handle on your behalf. Our concierge services are always just a phone call away, no matter your membership level.
Check out how Keys helps its members with support, advice and inspiration.
David is a freelance construction consultant who spends a lot of time travelling for his work. The nature of his job means that he often makes plans at a moment’s notice and needs logistical support to make sure he is in the right place at the right time.
Paula runs her own busy IT company in the Midlands and whilst she thrives on the daily challenges and workload she was finding it difficult to find enough hours in the week to spend quality time with her family.
HOW HE USED THE SERVICE
HOW SHE USED THE SERVICE
A trip to Las Vegas with his brother has been on top of David’s bucket list for a while.
His concierge made it happen and included a discounted excursion to the Grand Canyon.
LAS VEGAS CITY BREAK FOR TWO PEOPLE
£2,058 RETAIL PRICE
£1,118 PAID 940 CREDITS USED
Paula needed to send corporate gifts to her clients and her concierge helped organising deliveries of 12 high end sparkling wines straight to her clients’ office.
WINE ORDER – Delivery of 12 high end sparkling wines to clients
£280 RETAIL PRICE
£204 PAID 24 CREDITS USED
Harrods – Mixed purchases
£10,00 Average spend over one year
£9,500 PAID 500 CREDITS USED
Harrods is a shopping must for David, and having a £500 saving helped him justify his watch obsession.
Planning Holiday – Barbados 7 nights all inclusive
£2,519 RETAIL PRICE
£1,439 PAID 1,040 CREDITS USED
Paula used her credits to surprise her fiancé Michael with an all-inclusive trip to Barbados. She had the idea whilst she was waiting to get her hair done – by the time she left the hairdresser she was reading the booking confirmation email.
David’s concierge worked really hard to find the most glorious way to celebrate New Year’s Eve – the young constructor and his partner had a phenomenal experience discovering the magical south-east Asian river.
MEKONG CRUISE FOR TWO PEOPLE
£3,408 RETAIL PRICE
£2,898 PAID 410 CREDITS USED
Paula loves shopping in M&S – the atmosphere, the in store music and the quality of the food are unbeatable to her. She has been using her 5% credits burn shopping discount throughout 2015 (and counting!) and she’ll never go back.
M&S – 5% credit burn on purchase
£3,200 Average spend over one year
£3,040 PAID 160 CREDITS USED
Savings over three transactions: £1,950 + 6,758 Keys Credits gained
Savings over three transactions: £1,196 + 2,341 Keys Credits gained